First of all, thank you for visiting our site! I hope you find the information we've shared valuable. If not, my team and myself are always open to feedback and suggestions.
Before Christopher August, I worked for some pretty recognizable media companies and had opportunities that I'm very grateful for. Towards the last year of my tenure career with those companies I always felt I could offer more to my clients. More transparency, more information, and overall better customer service. Working for larger organizations it can be challenging as you want what's best for your company as well as your clients. No matter how hard I tried, I never could find that balance. The philosophy "the customer is always right" never applied. Even, when we were wrong. There is nothing wrong with making mistakes as we've all made them, will continue to make them, but most importantly how and will you learn from them. Long story short, my hands were tied and my ability to service clients the right way (what I felt was the right way), didn't matter. I couldn't continue to operate in that fashion so I found a solution and that was Christopher August (August is my middle name).
Now, I have 100 percent control over the operations and how we take care of clients/customers. My passion and something I learned from my job in college at Baesler's Market (locally owned grocery store), is "the customer is always is right!" I remember watching the owner interact with his customers and to this day, it instilled a purpose for serving clients/customers the right way. Going above and beyond. As Christopher August continues to grow, my goals are simple....Be upfront with your clients, deliver results, and most importantly provide excellent customer service.
Founder, Chris A. Costa